Jerry's Blog

A few weeks ago I was having a discussion with several clients about accountability, expectations and follow-up. The clients were Rick, the site manager, and his top two department managers, Lucy and Ethel (all fictitious names of course). Both Lucy and Ethel were lamenting on the fact that even though they told people what they wanted done, much of it never seemed to get done without constant follow-up and reminders. They both felt that they should not have to follow-up as often. Ethel made the comment, “When I was a supervisor no one had to hound me to get these things done! Why should I have to constantly stay on them?” At this point Rick interjected a very profound statement:

“Why do you think I promoted you and not them?”